Posts by Cameron Dunn
“License Acceptance Error”
Description Solution In Mac OS, this error generally results from attempting to register Raven after installing it as as Standard user. You should be able to fix the problem by uninstalling Raven, logging in as an Admin user, and re-installing Raven. You can explore what Standard and Admin users you have in your system by…
Read More“Serial Number Error”
Description Solution #1 Raven cannot be registered with your customer number or order number. Raven serial numbers have at least 20 letters and numbers. If you did not receive an email from birds-ecommerce@cornell.edu with subject line Raven Lite License or Raven Pro license, check your spam folder. If it’s not there, please contact Raven Support. Solution…
Read More“JRELoadError”
Description Solution You have an outdated version of Raven. Please consider installing the latest release. Raven Pro downloads Raven Lite downloads Raven Pro 1.5 (deprecated) & Raven Lite 2.0.0 (deprecated) The error dialog is most often triggered by attempting to install Raven in Mac OS systems without first installing Java 8. You will likely be…
Read More“‘Raven-Installer’ is damaged and can’t be opened. You should eject the disk image.”
Description Solution It may be the case that the Raven installer is being blocked by Gatekeeper, a new security feature on Mac OS High Sierra. To bypass Gatekeeper, just Control Click (or Right Click) and choose Open from the menu options. A message appears warning you that the app is from an unidentified developer and asks…
Read MoreCorrelation
Theory behind the spectrogram correlation feature in Raven Pro
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