Mac Computers

“Installer is trying to install new software. Type your password to allow this.”

DESCRIPTION SOLUTION Your Mac is requesting your Mac password. Your Raven Pro serial number will not work here.

“unidentified developer”

DESCRIPTION SOLUTION It may be the case that the Raven installer is being blocked by Gatekeeper, a new security feature...

“malicious software”

Description Solution Your Mac is complaining because we do not offer Raven software through the App Store. To bypass this...

“‘Raven-Installer’ is damaged and can’t be opened. You should eject the disk image.”

Description Solution It may be the case that the Raven installer is being blocked by Gatekeeper, a new security feature...

Get Help

We answer support requests within two working days, often within hours if sent during Eastern Time business hours.